Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
December, 2015
Newsletter #1
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Photo: from left to right, OCCI members: Orestes Robledo, Grace Eagan, Soheila Khatami, Behnaz Saadat, Lola Bendana, Paul Penzo, Lisete Figueiredo, Frances Adler, Ohayla Al-Khatib, Sepideh Salimi
The Ontario Council on Community Interpreters OCCI successfully launched on December 1 the new credential of Accredited Community Interpreter (ACI).
ACI is a major milestone in the professionalization of the industry. Over 200 people attend the official launch at Toronto City Hall.
OCCI had speakers from the 3 levels of government and from the OCCI leadership
Ms. Donna Achimov - Chief Executive Officer, Translation Bureau, Public Services and Procurement Canada  
Ms. Kristyn Wong-Tam - Counsellor attending on behalf of the City of Toronto Mayor   
Mr. Don Leacock - Manager Language Services – Workplace Safety and Insurance Board WSIB
OCCI also received messages of support for the new OCCI-ACI accreditation that were shared with the audience from the Hon. Kathleen Wynne, Premier of Ontario, the Hon. David Zimmer, MPP, Willowdale, the Hon. Reza Moridi, MPP, Richmond Hill and from Ms. Alison Hedden - Ministry of the Attorney General.
A special thanks to all OCCI members for making this dream a reality. WE DID IT!
Ms. Donna Achimov - Chief Executive Officer, Translation Bureau, Public Services and Procurement Canada  
Ms. Kristyn Wong-Tam - Counsellor attending on behalf of the City of Toronto Mayor  
Ms. Grace Eagan - Chair OCCI Engagement Committee
 Ms. Lola Bendana - OCCI member - AILIA President
 Ms. Soheila Khatami - Chair OCCI Accreditation Committee - APLI President
Paul Penzo, Stella Rahman, Soheila Khatami, Counsellor Kristyn Wong-Tam, Grace Eagan
Mr. Paul Penzo - OCCI member - AILIA rep to OCCI
Ms. Axelle Janczur - OCCI member
Frances Adler - OCCI member
Networking at the OCCI-ACI Launch
Lola Bendana, Stella Rahman, Kawal Kahlon,Orestes Robledo, Soheila Khatami, Grace Eagan, Behnaz Saadat, Leelia Pekarsky, Lisete Figueiredo, Evelin Garcia. 
Ms. Diana Abraham was honoured during the OCCI-ACI Launch for her extensive contributions to the professionalization of interpretation in Canada. She was one of the founders of Critical Link, member of the HIN Board, Senior Policy Advisor for the Ministry of Citizenship and a tireless advocate for quality interpreting and equal access to services. Thank you Diana!
 Mr. Don Leacock - Manager Language Services – WSIB
Ms. Stella Rahman - OCCI member - APLI Vice-President
Lola Bendana and Paul Penzo - OCCI members - AILIA reps to OCCI
Mr. Don Leacock - Manager Language Services, WSIB, Ms. Kristyn Wong-Tam - Counsellor attending on behalf of the City of Toronto Mayor, Ms. Donna Achimov - Chief Executive Officer, Translation Bureau, Public Services and Procurement Canada, Ms. Sepideh Salimi - OCCI and APLI Board
Ms. Sepideh Salimi - Accreditation Administrator for OCCI-ACI -  APLI Vice-President
Ms. Lisete Figueiredo - OCCI member
Ms. Maricela Lozano - OCCI member
More pictures on Facebook tag yourself!
Some of the key stakeholders: 
Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2008 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site


Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

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We would like to thank you again for choosing us as your translation and interpretation service provider. It is our pleasure to support you with your language needs.

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Multi-Languages Corporation
Tel: 416-296-0842 - Toll Free: 1-800-568-8861
[email protected]

Office address
Multi-Languages Corporation
80 Corporate Drive, Suite 305
Toronto, Ontario, Canada, M1H3G5
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